Summit Ridge Tagaytay ★★★★★

Location

Sound of cars

Nice breakfast buffet. Bed was comfortable, decent bathroom, AC worked well.

Drapes are old with missing grommets, making it difficult to pull closed. Railing on balcony is blistered and rusty, a health hazard. Location has a lot of road noise but the hotel can't change that.

What did you like

What didnt you like

Location

Cleanliness especially bathroom area

overall esp the staff

The staff is nice and attentive, they gave us a nice replaced room with a view, Room 711 Aircon was functioning well and TV with all the alternative channels.

The first room 811 given to us was AWFUL!! it was not CLEAN AT ALL!.. It was disgusting, there was a used + dirty towel hanging in the Bathroom, the floor was wet, the lavatory was wet, clogged, and messy, and the toilet was unflushed with toilet paper in it. The linens in the bed were wet, not sure with the last guest and there were used slippers. The room was UNCLEAN and NOT PREPARED. The bedroom floor was not swept at all. I had to call the front desk about this, they were able to change our room to 711. Room 711 was clean and prepared but the only problem there was the clogged sink/lavatory, you had to wait for 2 minutes to drain the water but residue was still on the sink. There's no water heater either. Please please do some renovation and cleaning before assigning rooms. It seems your Room Maintenance is still manual and does not sync into a systematized database. Please improve your Hotel Room Management System. You may opt to modernize the manual system of the room assignment and room attendant system. You may need to suggest to the Management to improve your system or database and do some Renovation as well.

Balcony with a lake view. Quick response on a request of another towel. Beds are kinda big.

Checking in took quite a while. No Netflix on TV. Broken knob of the bathroom door. It was fixed tho after 2 calls. (Room 715) Remote of the TV was not working. It was not fixed tho. Nevertheless, TV was opened using the TV's button as per instruction of the room service. (Room 713) We got 2 rooms that were not side by side. Showers were not that hot.

The view from the room was great. Breakfast was also satisfactory, and the staff were all very nice and accommodating. They were easy to talk to and our concerns were adequately met and addressed. Would be happy to come stay here again.

The door knob to our room was not functioning at first so we had to wait until repairs were made to replace the battery before we could go in. This was unfortunate as we were in kind of a rush to get in to get ready for our event and leave.

Location

AC is not working that well and bed bugs

The place is good

Well nothing but the aircondition at our sala is quite not giving enough coldness.

只剩地理位置好 跟風景優美 服務人員友善

浴室地板翹曲 洗澡水有味道 房間地板高低落差 房價價格跟房間品質不成正比

위치가 좋았습니다

좀 시끄러워서 잠을 자기가 어려웠습니다

위치가 편의점 스타벅스 레스토랑등과 가까움. 무엇보다 호수 뷰를 볼 수 있는데에 비해 가격이 다른 호텔들 보다 저렴한편. 뷰가 정말 예술이였음. 직원들에게 친절하게 먼저 잘 대하면 뷰가 좋지 않는 방을 받아도 잘 말하면 남는 룸의 경우에 따라 더 나은 곳으로 바꿔줌. 그렇게 난 4층에서 8층으로 옮김. 방도 깔끔하고 욕실도 넓고 잘 되어 있었음. 마닐라에 있는 오래된 5성급 호텔들 보다 싸고 훨씬 나았음.

도로쪽에 있어 차가 많이 다녀 밤에도 차 소리가 좀 많이 들림

sana may libreng almusal

Maayos at tahimik na hotel. Mababait na staffs.

앞쪽의 따알호수 전경을볼수있고 뒷쪽에선 석양을 볼수 있어 좋았어요 가격대비 가성비 굿굿굿~~~ 조식도 필리피노가 즐겨먹는 메뉴로 준비되었는데 입맛에도 잘 맞아서 정말 맛있게 잘먹었 습니다

객실 열쇠인 마그네틱 카드가 작동을 잘 안해서 고생했습니다